Looking for the best mortgage broker? Our team makes home loans human with expert advice, personal service and real results.
When you’re looking to buy a home, or even find a new home loan, the last thing you need is more noise, jargon or generic advice. You don’t need fancy tools or technology (these are nice but not required).
What you really need is someone who can make home loans human again. Someone in your corner who can actually take the load off, cut through the noise and give you the advice that you need for your specific and highly unique situation.
Our overarching goal is always to make home loans human. We’re not the biggest brokerage – and we don’t want to be. What we do want to be is consistent, clear and deeply personal in the way that we help every client – including you – finance the next chapter in their home buying journey.
Here’s why our clients call us Brisbane’s best mortgage broker, and what we do (or don’t do) to set ourselves apart from the rest.
Our team has decades of property experience, and incredible skills. But our real point of difference – and the reason our clients come back to us again and again – is because of our focus on the people and your individual story.
Our clients, Tim and Talitha, recently shared their experience on Google:
“My partner and I cannot thank Gayle and the team at Stapleton Finance enough. We had an unintentional long road to purchasing our first home that started with Gayle years ago. But from the moment we contacted Gayle regarding finance, we knew we had made the right choice. We were given clear direction of what we needed to do to achieve our goals, not just at the beginning but with regular check-ups along the way. Entering the market at such uncertain times could have been so much more difficult did we not have the guidance, support, and care that we had from Gayle and her team. Everything was broken down for us and all options presented for us to make choices to best suit our situation. Even in the most challenging of times, we managed to enter the housing market and secure a fantastic home loan option. This would have been literally impossible without the assistance and guidance of Gayle and her team. We will not hesitate to use Stapleton Finance in the future.”
Our clients are happy not because we have cutting-edge technology, or fancy tools (even though we do), but because we treat people like people – not transactions. We have helped clients buy homes while juggling newborns, applying for jobs, relocating interstate, starting businesses and dealing with divorces.
Your life can’t stop just because you need to sort out a mortgage. So we step in and make it as smooth as possible.
Australians hate waffling and time wasting. We know you’ve seen it before – websites with big claims and buzzwords that don’t mean very much in the real world. Or with promises of help and advice, but when you reach out you struggle to get any real response or help.
At Stapleton Finance our team is always here to help you. We’re a small team, and we genuinely want to make sure our clients get the best home loan for their unique situation. Even if you’re a business owner or an ex-pat, or have a specific set of financial goals, we can help you find the home loan that will get you where you want to me.
Our goal is always to provide clear information and advice, remove any confusion and smooth the path. Our clients’ 5-star Google reviews say over and over how ‘easy’ we make it. And that’s just how we want it to be.
We are service providers, in the most important sense of the word. Plenty of mortgage brokers will just hand you a list of products and ‘let you decide’. That’s not us. We’re with you every step of the way.
Here’s what we do differently.
We know it can be overwhelming. So our team helps you streamline the application and paper proves by assisting with completing the forms, collecting the documents and figuring out where to find the information you might be missing.
We also keep a good record of information so that where possible we aren’t reinventing the wheel or duplicating information requests. We’re even happy to work with your bookkeeper or accountant directly if that’s easiest for you.
This is where we leverage industry technology to assist us to help reduce the ‘noise’ in the application process and keep things moving along quickly.
We also deal directly with your lender. As a former banking CEO Gayle is an excellent negotiator, and she’s happy to have those tough conversations. As a team we negotiate, follow up, push when we need to and chase approvals. We deal with the noise, and manage the process, so you don’t have to.
Some lenders are easier to deal with, or simply better suited to your situation, than others. We understand this and can steer you towards those that not only have a great product (and interest rate), but that are also responsive and reasonable, both today and into the future.
Whether you’re buying your first home, or your fourth, or you’re looking to refinance, we make the process easy and straightforward. We explain all your options and make sure that you’re confident in every decision you make.
You can be confident that we won’t go radio silent once the application is submitted. We keep checking in with you… but also, importantly, with your lender… to keep things moving. If something needs your attention we’ll let you know, and it it’s all under control we’ll let you know that as well. No chasing, or surprises. Just steady support from day one.
Our team isn’t just in the business because we’re financial experts – we also love property. We love seeing you find your perfect property, and helping you get the financing done so you can actually get into your dream home. This is a big part of how we make home loans human!
Being ‘the best mortgage broker’ doesn’t mean doing everything. It means doing one thing, really, really well. And for us that’s helping you secure the right loan, with the right lender, with the least amount of stress.
This is our narrow lane – and we keep it narrow so that we can really offer the best mortgage broking services possible. We get the financing right, and we make sure that you have an excellent experience, so (like our other clients!) you’ll happily return to us again and again.
We’re proud of the fact that many of our clients have been with us for more than five years. They’ve come back to refinance, to buy their second property, to invest or even to help their kids get in the property market. We appreciate this kind of loyalty and do our utmost to show you that loyalty in return.
When you’re looking for the best mortgage broker, you’re really looking for a mortgage broker who knows what they’re doing, cares about the outcome and won’t speak to you in jargon (and our team believes that’s us). Get in touch. We’re here to help.
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